Support | Unity Assets | Augmented Reality
07
Nov

Support | Unity Assets

First of all, read the docs. If it didn’t help, get the support.

Get Support

If you find a bug or you can’t use the asset as you need, please first send us an email to info@makaka.org (in English or in Russian) before leaving a review to the asset store.

Important: Include your Invoice Number in the email.

We are here to help and to improve our plugin for the best.
Response time can be up to 3 business days.

How to get the Invoice Number?

Way 1.

  • Old Unity Asset Store > Your Avatar Icon > Credit Card / PayPal > Description > Invoice Number.
  • New Unity Asset Store > Your Avatar Icon > My Orders > Invoice Number.
    • If a list of purchases is empty, then: Your Avatar Icon > Revert to Old Store

Way 2.

At the time of purchase, you should have received an email along with the invoice number.

Free Unity Assets

Do you want to get some of our products for free?
Help us with the fixing of known bugs and implementing new features and you will be rewarded. 😋