Support | Unity Assets
First of all, read the docs. If it didn’t help, get the support.
If you find a bug or you can’t use the asset as you need, please first send us an email to firstname.lastname@example.org (in English or in Russian) before leaving a review to the asset store.
Important: Include your Invoice Number in the email.
We are here to help and to improve our plugin for the best.
Response time can be up to 3 business days.
How to get the Invoice Number?
- Old Unity Asset Store > Your Avatar Icon > Credit Card / PayPal > Description > Invoice Number.
- New Unity Asset Store > Your Avatar Icon > My Orders > Invoice Number.
- If a list of purchases is empty, then: Your Avatar Icon > Revert to Old Store
At the time of purchase, you should have received an email along with the invoice number.
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